Simple Employee Coaching Tips

Posted on September 4, 2009 by . Filed under: business, general, management

Employee coaching is the business art of helping each individual employee not only fulfill their responsibilities, but also be able to master their role within the organization. It may also be the most effective way to ensure that each employee is progressing in their role and are not becoming stagnant in the workplace.

Coaching is often an afterthought in the work place as many managers either don’t see the value in it, or fail to make the time commitments to following through with their coaching plans. It’s crucial that when managers begin to implement one-on-one coaching with their employees, that they understand that effective coaching requires a commitment to following through with each employee in order to see the maximum return.

Do It

Just staying committed to regular sessions with each employee will ensure that the employee knows that his or her manager is following up on the coaching items and that improvement will need to be demonstrated. Regular coaching sessions also allow for the making of minor corrections and adjustments in the work being done, which is much easier than trying to correct big mistakes that have been taking place for a long period of time.

Focus on the Positive

Much too often, coaching focuses on the negative things being done. Although correction needs to be done when appropriate, the key is “when appropriate”. Don’t let the individual management idiosyncrasies or personal styles force others to have to do things a certain way. Each employee may develop a pattern that is easiest or fastest for them, and this is ok. As long as the work is being done and in a timely manner, one man’s chaos, is another’s controlled pattern.

Guide Towards Empowerment

Too often managers want to exercise control, it’s the natural human tendency. You should build up your employees so that they can do their work almost without their managers intervention in day to day things. That’s the key to employee coaching, developing a master at their specific role in the organization, not drones that need to come for instruction every few minutes and with each individual task. As much as it may satisfy our ego as a manager, it’s poor management and furthermore, you’re not doing the employee any favors. In the end, you will find frustration with long-time employees who never seem to be able to take ownership of their day-to-day tasks and who never become fully comfortable with their roles.

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Guaranteed To Fail in Management

Posted on August 18, 2009 by . Filed under: business, management

I think one of the most worrisome things to senior managers is bringing up a new manager in the company. This is especially true when you convert a professional into a manager in a company. When you hire a new manager from the outside, I think you can generally learn a lot about the candidate, their personality, management style, etc. A new manager, however, can be difficult to figure. You have little or no example of their body of work, just the hunch or the signs that the individual will be a good manager. It’s not until the new manager has begun to work and exercise his managerial influence that you can really come to understand if that person may truly be a good manager.

There are, however, some tell-tale signs that the new manager may not be up to par in the new role:

1) Is Not Original

Managers need to motivate their employees and need to generate action from those underneath them in the company. If their style of work is one that does not rouse the base, work can never improve. The organization will continue to trod along as it always has before, never reaching new, higher limits of success.

2) Blends In

Managers who do specific things to blend in and seem like “one of the guys” generally don’t muster enough respect to generate action from his employees. Simply put, when it comes down to it and decisions need to be made, employees will always second-guess the manager and chaos will reign in the organization.

3) Gets Desperate

I believe that the outward feelings and demeanor of a manager is magnified in the employees. Managers who are frustrated, desperate, disenfranchised, etc. will cause employees to feel the same way, often 10 fold. This then becomes the face of your organization.

4) Ignores Peers/Employees

While earning respect, managers also have to ensure that employees, the cogs of the organization’s machine are well-oiled and that each specific piece of the organization is working at its best. When individuals in the organization feel disconnected, not cared-for, or that they don’t have an advocate on their side, the entire organization begins to suffer.

7) Doesn’t Sweat Failures

Even though much of what will determine the organization’s success may be beyond the manager’s control. A manager who simply dismisses failures as “being their control” doesn’t have enough motivation and drive to make themselves better. Successful people often shoot to make everything work in their favor, those in their control and not. Additionally, when mistakes are made, successful people own up and take responsibility and use it as bitter lessons learned which are never to be repeated again.

8) Doesn’t Ask Too Much

There’s a myth that in order to get the most from people you have to leave them alone and not be demanding. Success is quite the opposite, it comes from setting a high bar for each individual in the organization and ensuring that each individual sees that their specific work is being measured and success is expected in their assigned tasks. Managers who demand the most, will in the end, end up getting the most. They may not get all they wanted from their team, but they will certainly be a factor in helping the team understand how critical they are and that they need to get the job done.

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7 To-do’s Before You Quit Your Job

Posted on June 21, 2009 by . Filed under: business, management

When you’ve decided to quit whether to begin looking for a new position or if you’ve already received a new position, there are some important things to make sure are done before you quit your current job. Remembering these 7 steps will make sure that you leave with all of the necessary information you’ll need for the future, but also will ensure that no bridges are burned in the process of your transition.

Give Notice

If you have an employment contract that states how much notice you should give, abide by it. Otherwise, it’s appropriate to offer two weeks notice for most positions. There are, however, a few positions for which it is recommended that you work out the timeline for your departure. Generally, management positions, and other technical positions generally require some additional time in order to be filled so it’s a good idea to give your current employer a little extra time to fill the position. You can always force a hard 2-week deadline, however, this will generally leave your current employer in a bind and you won’t be leaving on the best of terms.

No Obligation

If your employer asks you stay longer than two weeks (or the time period in your contract) you generally have no obligation to stay. if your new employer will be expecting you to start at the two week period, what you could do, is offer to help your previous employer, if necessary, after hours, via email or on the phone. One of the most important things to remember, however, is that you are not under any obligation to stay with your current employer, unless you’ve signed a contract. So if that new position that you’ve been waiting for comes, take it.

What to Say

Don’t say much more than you are leaving. Emphasize the positive and talk about how the company has benefited you, but, mention that it’s time to move on. Offer to help during the transition and afterwards. Don’t be negative. There’s no point – you’re leaving and you want to leave on good terms.

Write a Resignation Letter

Even if you resign verbally, write a resignation letter or an email to your superior. A resignation letter/email can help you maintain positive relationship with your old employer, while paving the way for you to move on. You never know when you might need that old employer to give you a reference, so it makes sense to take the time to write a polished and professional resignation letter.

Ask for a Reference

Before you leave, ask for a letter of recommendation from your manager. As time passes and people move on, it’s easy to lose track of previous employers. With a letter in hand, you’ll have written documentation of your credentials to give to prospective employers.

Don’t Forget the Details

Find out about the benefits and salary you are entitled to receive upon leaving. Inquire about continuing health insurance coverage through COBRA (new insurance normally does not kick in until usually 90 days of employment, sometimes longer), collecting unused vacation and sick pay, and keeping, cashing in, or rolling over your 401K or other pension plan. Also, be sure to get up-to-date contact information for your close co-workers. You never know if a new opportunity may arise and you may need to contact them in the future.

Return Company Property

Return any company property you have – including keys, documents, computers, phones, and anything else that doesn’t belong to you. The company doesn’t want to chase you to get it back, and you don’t to be held responsible if it’s not returned in a timely manner.

Quitting your job is a stressful time in your life. These 7 quick steps discussed will make sure that the process is as smooth as possible in order to decrease the stress you experience during this time of transition in your career.

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